Terms and Conditions:
If you buy services on our website www.veracitylawinternational.co.uk (our 'Website') or following any interaction with us, you agree to be legally bound by these terms and conditions ('Terms'). Please read them carefully before you place any orders for our services, as they set out important information about your and our rights and obligations.
Important Information:
You must agree to these Terms of Veracity Law International (“VLI”) before you place your order. You must be at least 18 years old and either a Citizen or Resident of the United Kingdom, to place an order. These Terms, set out important limits and exclusions of our liability to you. VLI 'In-House Legal Administration Department', provide legal guidance and support only. We do not advise on any work and are not SRA regulated qualified solicitors; to reiterate we provide guidance and administration services only. We do not guarantee that any of our products provided will be legally binding or stand up if tested in court. VLI accepts no liability, future, past, or present should agreements not be upheld if contested in court. All clients should be aware of and accept this.
You are responsible for the appropriate use and adaptation of our nuptial or cohabitation agreement(s) ('Agreement(s)'), and likewise with our Estate Planning Services. You the client(s) recognise and accept that we are not providing legal advice such as would be given by an SRA regulated solicitors' firm or barrister in private practice. You recognise and accept that our employees are not practising solicitors or barristers.
We accept no responsibility or liability for ensuring or verifying your identity, that you have understood and approved the Agreement(s), the suitability of the Agreement(s) for your intended aims and or purposes, or your mental capacity to understand.
These Terms;
1.1 Any reference to 'we', 'us' or 'our' in these Terms is to VLI, and any reference to 'you' or 'your' is to the person placing an order for services.
1.2 We may make changes to these Terms at any time. However, the Terms that apply to your order will be those in force at the time you submitted your order to us.
1.3 Please print out or save a copy of these Terms and any emails from us for your records, as we may not save or file a copy for you. These Terms are only available in English.
1.4 If any provision or part-provision of these Terms is or becomes invalid, illegal, or unenforceable, VLI will deem that the said terms apply retrospectively. Therefore, it shall not affect the validity and enforceability of these Terms.
2. Orders;
2.1 For the purposes of these Terms, an "order" is a request by you to receive services from us via any means.
2.2 Before making an order for our services, please read our website and Terms carefully to check that our services are suitable for your use. It is entirely your responsibility to ensure that you are eligible to use our services and that they are suitable for your use. Any payments received via any method, and constituting and form to include but exhaustive of, a consultation fee, deposit, partial or full payment, are and remain fully non-refundable at the discretion of VLI.
2.3 If you register on our website to make an order for our services, in doing so, you are responsible for ensuring that the information you provide us is true and accurate in all material respects and is not false or misleading in any way. You will need to have a valid email address and phone number to register on our website or a service.
2.4 Please check your order carefully and correct any errors before you submit it to us. VLI holds no responsibility or liability for any errors or omissions.
2.5 Acceptance of your order by us takes place when we send you an order confirmation email, at which point a legally binding contract is formed between you and us as per these Terms.
2.6 If we do not accept your order, for example because we are unable to take payment, the services are unavailable, you are under 18 or live outside of the UK - or there has been a mistake regarding the pricing or description of the services, we will email you using the details you provided when you placed your order. We have the right to reject any order for any reason.
3. Availability;
All orders are subject to availability. We cannot guarantee that any service will be available at any given time. In certain circumstances beyond our reasonable control, for example where there has been a change in law, we may need to stop providing certain services. If this happens and it affects your order & we will notify you by email.
4. Making changes to your order;
If you would like to make any changes to your order after you have submitted it, please contact us as soon as possible and we will let you know if it is possible to change your order. Please be aware that there will be further cost associated with this at the discretion of VLI to decide the total.
5. Providing our services;
5.1 Any completion dates stated during the order process, or in your confirmation emails, are estimates only. We rely on your cooperation in order to provide the best possible services to you and within any estimated completion dates. VLI does not guarantee that the timeline, dates, or schedule will be accurate, and may be different.
5.2 VLI reserve the right to withdraw or retract our services on any agreed work, at any time, without prior notice should we feel the information relayed to us at any point is not wholly accurate.
5.3 Our services are provided over a period of time, and our services do not include the requirement for you to obtain independent legal advice. You are entitled to do this but at your own cost and discretion. VLI is not liable for any losses you incur where the provision of our services is delayed or cannot be performed because you acquire independent legal advice and or the product we provide is advised to require alterations, amendments, or to be inaccurate. You are not prevented from instructing another legal adviser, solicitor, or law firm independently or otherwise seeking further legal advice - but VLI reserves the right to withdraw from engagement of your instruction and cancel our services without notice. All fees paid including any outstanding balance remain non-refundable.
5.4 If you choose to review and update services, you acknowledge and agree that these services will not be provided by VLI. Any private or separate legal advice you take does not form part of these Terms. VLI shall not be liable or responsible in any way if independent legal advice you instructed deems they are unable or unwilling (for any reason) to provide the agreed documents with a notary signature, and or review and update services to you the client.
5.5 Any provision of independent legal advice by a qualified legal adviser will be subject to separate terms and conditions and shall constitute a separate contract between you, the client, and them. VLI is separate from this contract and holds no vicarious liability.
5.6 Client instruction consultations via video or in person that are arranged with us must be attended in a timely and prompt manner, at the time and date pre-booked between VLI. If you the client fail to attend arranged the meeting, or arrive more than ten (10), minutes later than the arranged start time, we reserve the right to void the appointment. This will result in a further payment of fees to rearrange and secure another consultation. This is at the discretion of the VLI.
5.7 The services and Agreements provided to you for your domestic and personal use only. You must not use our services or Agreement/s for commercial or business purposes.
5.8 No alterations to any agreements are permitted save for any obvious errors or omissions that you point out to us that we accept.
5.9 Our Agreements are suitable for use in England and Wales only and are provided in the English language only. Foreign assets may be included in the Agreements, and you acknowledge that there are particular difficulties or complexities which may arise in relation to the valuation of foreign assets and the enforcement of terms of Agreements that include foreign assets.
6. Responsibilities for review and updates;
6.1 VLI is not responsible for any amendments, reviews, or updates to Agreements or other legal documents provided to you as part of our services. This would require additional fees at the discretion of VLI.
6.2 VLI have not made arrangements to offer a review and update of your nuptial agreement for any period of time. You further acknowledge and agree that reviews are suggested but not provided or included in our fee.
6.3 If you choose to review and update any of our agreements in the future, you acknowledge and agree that these services will be at your own discretion, to be organised and paid for by yourself, the client.
7. Prices;
7.1. All fees quoted are in pounds sterling (£) (GBP).
7.2 Prices for our services may change and vary at any time. These may alter from client to client at any time.
7.3 If there has been an error on the website regarding the pricing of any of our services and this affects your order, we will try to contact you using the contact details you provided when you placed your order. We will give you the option to re-confirm your order at the correct price or to cancel your order. If we are unable to contact you, we will treat the order as cancelled and notify you by email.
7.4 We reserve the right to charge for any additional services you request in addition to your order. In the event that you request additional services from us, such services will be subject to a separate order and subject to the applicable terms and conditions made known to you prior to placing your order.
8. Payment;
8.1 VLI requires either an advance payment as a non-refundable deposit or the total order cost when you place your order. We will take this payment immediately and in advance from you after you have given your instruction. Once received this payment becomes non-refundable at the discretion of VLI.
9. Your right to cancel;
9.1 You have fourteen (14) days from the date of your order confirmation email to change your mind and cancel your order.
9.2 We will however provide services and commence work immediately during the cancellation period unless you request for us to NOT do so. Once we commence any work you agree that you have invalidated and forfeited the cancelation period.
9.3 To cancel your order, please email us at info@veracitylawinternational.co.uk. To help us process your cancellation more quickly, please include your order number in the email you send to us.
9.4 Without prejudice to any other rights or remedies we may have, we reserve the right to terminate your Order (and these Terms between you and VLI) and restrict or otherwise disable your instruction of our services immediately and without liability if you breach any of the Terms set out herein.
10. Events beyond our control;
10.1We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.
10.2 We reserve the right to vary, update or remove the content and/or information on our website at any time without notice.
10.3 Nothing in these Terms constitutes a transfer of any intellectual property rights to you or anyone else. This includes the intellectual property rights and copyright we own in our Agreements. You may not use, distribute, or otherwise deal with our Agreements otherwise than expressly permitted under these Terms and in accordance with these Terms.
10.4 The content or information contained on our website shall not constitute (or substitute) any legal advice and we make no representation, warranty or guarantee that the information on our website is correct, comprehensive, up to date, that it is applicable to a particular set of facts, or otherwise in accordance with the laws of England and Wales.
10.5 We make no representation, warranty or guarantee that our website will be available at all times. We shall do all that we can to maintain reasonable availability of our website, but we disclaim any and all responsibility for our website being unavailable for any reason and at any time.
11. No third-party rights;
A person who is not a party to these Terms shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the provisions of these Terms and any further case law of legislation as we see fit.
12. Transfer of rights;
12.1 VLI may transfer our rights under these Terms to another business without your consent, but we will notify you of the transfer and make sure that your rights are not adversely affected as a result.
12.2 You, the client, are not allowed to transfer your rights under these Terms to anyone without our prior written consent.
13. Assignment and Subcontracting;
13.1 VLI may at any time assign, subcontract, transfer, charge, or deal in any other manner with any or all of our rights under this Agreement should we require. You the client shall not assign, subcontract, assign, subcontract, transfer, mortgage, charge, declare a trust of or deal in any other manner with any or all of its rights under this Agreement, in whole or in part, without our express prior written consent.
14. Complaints;
14.1 If you are unhappy with us or the services we have provided to you, please follow our complaints policy on our website.
15. Governing law and jurisdiction;
15.1 The laws of England and Wales apply to these Terms.
15.2 Any disputes between us will be subject to the exclusive jurisdiction of the courts of England and Wales.